Premiere Atlanta Builder, Brayson Homes Returns to AVID Ratings for Customer Loyalty Management Madison, WI - Released January 30th, 2008
AVID Ratings has been selected as the customer loyalty management provider for Brayson Homes of Suwanee,
Georgia.
As Brayson Homes builds on their commitment of customer service excellence, they now have a customer
feedback measurement tool that will assist them in providing the homebuyer with the ultimate home buying
experience. With AVID Ratings’ on-demand reporting tool their team will be able to track in-depth customer
survey results easier and faster than ever before. As a result they will be able to provide their customers
with better service and reliability which will lead to increased referrals and repeat business.
A family-owned company, Brayson Homes has been building homes throughout Atlanta and surrounding cities
for more than 30 years. They presently build in 11 Georgia counties and most recently made the move
into Greenville, South Carolina. With a promise of providing quality homes and a great passion for their
work, Brayson was recognized as one of Atlanta’s 2007 Top 25 Home Builders by Atlanta Business Chronicle.
About AVID Ratings
Founded in 1993, AVID Ratings is a full-service customer loyalty management firm, providing customer
loyalty research, organizational consulting, and proprietary solutions to the home building industry.
Serving over 500 companies throughout the United States and Canada, AVID Ratings maintains the largest
homebuyer survey database in the home building industry. AVID Ratings assesses homebuyers’ experiences
and then provides focused business solutions and training to improve referrals, margins, and long-term
customer loyalty.
